This END USER LICENCE AGREEMENT (the "EULA" or "terms and conditions") is a legal agreement between you (the "Licensee" or "you") and Glandore Human Capital Software Limited, a limited company, trading as of Unit C, Thomson House, MacCurtain Street, Cork, Republic of Ireland, Companies Registration number 441177 (“vsource" or "we") for your use of the (the "Website").

You should read these terms and conditions carefully before using this website ('the Site'). By accessing or using the Site, you agree to be bound by these terms and conditions and our Privacy Policy (click here to view the Privacy Policy). No proposed changes by you to these terms and conditions are valid or have any effect. If you do not agree with or accept any of these terms and conditions, you should cease using the Site immediately.

Please note that no sale of products or services takes place on this website. Any sales made by vsource will be governed by separate terms and conditions in addition to these Terms and will be provided to you for your acceptance before you place an order.

You must also be at least eighteen years old to use the Sites without adult supervision. If you are under 18 years of age, you may not use the Website or engage with the Webinars without the supervision of your parent or guardian.

1 Availability and conditions of use

1.1 The Site is made available to you by us. Whilst we make every effort to ensure that the Site is available, we do not represent, warrant or guarantee in any way the Site's continued availability at all times or uninterrupted use by you of the Site. We reserve the right to suspend or cease the operation of the Site from time to time at our sole discretion. 

1.2 As a condition of your use of the Site, you agree:

1.2.1 not to use the Site for any purpose that is unlawful under applicable law, or prohibited by these terms and conditions; and

1.2.2. not to defame, disparage anybody or person or in a manner which is obscene, derogatory or offensive; and

1.2.3 to be responsible for ensuring that your use of the Site is consistent with all applicable laws and regulations.

1.3 We reserve the right to prevent or suspend your access to the Site if you do not comply with any part of these terms and conditions or any applicable law. 

2 Privacy

2.1 You may find links to our Privacy Policy page, and any other legal pages, at the footer of the page.

2.2 Briefly, we generally collect only as much personally - identifying information as is required to provide the services. Our general policy is not to disclose any personal non-public information of any visitor, customer, member, or client to any third-party, except under very limited circumstances.

2.3 We only disclose such information to improve the services or your user experience, or when we are required to disclose. We will disclose only as much information as is needed to provide the enhanced user experience or improved service. We will disclose where strictly required by law – e.g. if we are under a subpoena or court order, and/or if our attorneys advise us to provide the information. While we are very protective of our user’s personal data, you agree that vsource or our assignees may disclose your personal information to a third party if we, in our sole discretion, believe that the law or legal process requires it, or to protect the rights, property, or safety of vsource or others, or as otherwise described in our posted Privacy Policy.

2.4 Users of the Website should refer to our Privacy Policy for more detailed information about how we use and collect information.

2.5 You also understand that in any instance where you are or you become or choose your identity to become publicly available and that if you post on a public site or via social media your post (including any personal information therein) may be publicly accessible via search engines and other means on the public Internet. vsource assumes no responsibility for information that YOU make public, and we will not be liable for any harm or damages that may arise from disclosures of your personal identifying information made by you or others, not in our control. You should be careful and avoid posting information you do not wish to disclose on a public site or via social media. If you post via social media, we do not have control over the content of your post.

2.6 Users of our Webinars understand that certain contact information will be made available to the speakers or presenters of such Webinars.

3 Ownership, use and intellectual property rights

3.1 The Site and all content within the Site and contained within the Webinars is owned and operated by us and/or our licensors. We and our licensors reserve all rights. 

3.2 Any intellectual property rights (including without limitation all patents, copyright, database rights and trademarks (whether registered or unregistered) subsisting in any content or material on the Site belongs to us and/or our licensors. All rights are reserved for the benefit of ourselves and/or our licensors. Nothing in these terms and conditions grants you any rights in the Site or the content within the Site. 

3.3 “vsource” is our trademark. Other trademarks and trade names may be used on the Site to refer to the entities claiming the marks and names of the marks and names of the products or services referred to therein. The use or misuse of these trademarks or any other content on the Site except as provided in these terms and conditions or in the Site content, is strictly prohibited. Nothing contained on the Site shall be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark without our prior written permission. 

3.4 Your access can be revoked without warning if you violate this EULA. Except as otherwise expressly provided, your right to access and to use the Webinar and the Sites is personal to you. You may not share your access, username, login, or password to the Webinar. You agree to keep your login credentials secure, and to comply with all password security policies, including password change and complexity requirements (where applicable). You understand that if you are prompted to change your password, you may lose access to the Sites, software, products, or services if you fail to do so. We may offer the webinar via more simplistic links via our third party providers. You will be bound by the terms contained in the platform of any such third party provider.

3.5 You may use a standard web-browser (e.g. on a desktop, laptop, or similar computer, or on a portable device such as a tablet, smartphone, or other mobile devices) to access the Webinar and the Site. All other software to access the Sites, the Content, or our database(s) is in violation of this EULA.

3.6 Permissible uses of the vsource Webinar and this Site includes all the uses which would normally be associated with a platform of this nature, and which are not expressly prohibited herein. For example, we may provide videos or posts – you can view them and replay them. Some Content may include an invitation or opportunity to comment, discuss, or post questions or feedback for us via the Webinar or via the Site or via social media. You may also have opportunities to participate in our polls, surveys, discussion threads, forums, or the like. You may have the ability to interact with and share experiences with us or other users.

3.7 You may also provide feedback or input to us directly, such as where comments are permitted. You may be able to share your comments with others via social media; however, you may not provide any link to an internal page on the Sites that is not public, whether or not you have a URL for such a page. You may have access through the Sites to software, products, or services that you have licensed or purchased from us, or subscribed to. In most cases, you will have to provide your login credentials to gain access.

3.8 You understand and agree that the Content on the Sites and the Webinar are subject to copyright laws in Ireland and internationally. You may only copy or download content or information on the Sites that are expressly provided for that purpose. You understand and agree that we, in our sole discretion can decide which content you may download, copy, and/or share and that you will abide by our decisions and policies with regard to our content. You understand that if you do copy or reproduce any information without permission, we may immediately terminate your access to the vsource Webinar and/or to the products or services.

3.9 If a file is made available for and intended for downloading, there will be downloading instructions, which tell you that you can download it and will also indicate whether you may share it. If a downloadable file does not expressly state that you may share it, then you may not do so without written permission.

3.10 Unauthorized use of the vsource Webinar or the Content is strictly prohibited.

3.11 While there are many permitted uses of the vsource Webinar, as detailed above, not all uses are permitted.

3.12 Except as expressly provided, no commercial uses are allowed of the Site(s) or any of the Content without written permission. Any use of the vsource Webinar that could in any way damage or impair the functionality for other users to any extent is prohibited.

3.13 You agree to respect our intellectual property rights and understand that you may not download or copy ANY of our Content in ANY area of the Site, except where permission to do so expressly provided, or unless such information is provided on specific parts or portions of the Sites, such as a “Downloads” or “Free Resources” section (where applicable).

3.14 You may not download or copy our information yourself and you may not employ any automated device, software tools, harvester, extractor, scraper, spider, robot, program, code, script, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, or copy the Sites or any portion thereof, or any Content. You may not reproduce the vsource Webinar or portions thereof in any way, nor ‘mirror’ it at a separate location or server. You may not obtain or attempt to obtain any Content through any means not purposely made available through the normal use of the vsource Webinar (e.g. using a standard web browser).

3.15 You also expressly agree not to attempt to reverse engineer, replicate, or circumvent any software, product, or service feature of the vsource Webinar, or that is marketed through the Sites.

3.16 You also agree not to attempt to divert traffic from the Sites by use of a confusingly similar domain name. You agree not to claim or suggest ownership or control of the Sites, nor to imply or suggest any non-existent affiliation with the Sites. You agree not to use comment or feedback threads to post support issues, complaints, or issues related to sales, or problems with access to software, products, or services including vsource Webinar, or others. You also agree not to use such opportunities for posting comment spam, links to other software, products, or services, or attacking other users. You understand and agree that any such prohibited uses may result in the loss of access to the vsource Webinar, software, products, or services without warning or refund (where applicable).

3.17 You also may not attempt to gain unauthorized access of any kind to the Site, or to any software, product, or service offered through the Sites via any means including hacking, password guessing, backdoors, code injection, or any other means. You also agree that you will not engage in any activities using the Site that violate applicable laws or regulations in your locale. Such uses are strictly prohibited and include invasion of privacy laws, laws pertaining to defamation or libel, or the like.

3.18 The prohibition on removing copyright and similar notices apply to any downloadable files that may be provided on the vsource Webinar and/or the Site, even where we give you permission to share those files with others. You must share the file as we provide it and not remove our marks, notices, or legends. Third-party content, if any, provided by users may be copyrighted by such third parties and its use on the Sites is with permission, or solely for discussion, commentary, and/or educational purposes, and is believed to be a fair use within the meaning of the Copyright and Related Rights Act 2000 (Ireland).

4 Software

4.1 Any software that is or may be made available for download or access to which is provided from the Site is our copyrighted work and/or that of our licensors. 

4.2 You may only use such software in accordance with the terms of the end user license agreement, if any, which accompanies or is included with the software. You are not authorised and will not be able to install any software unless you agree to be bound by the end user license agreement. 

4.3 The software is made available and/or for downloading solely for your use in a non-commercial manner. Any reproduction or redistribution of the software not in accordance with the end user license agreement is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

4.4 The software is warranted, if at all, only according to the terms of the agreement accompanying and particular to it. Except for the warranties which may appear in the agreement, we hereby disclaim all warranties, conditions and other terms (whether express or implied) with regard to the software, including all implied warranties and conditions of satisfactory quality and fitness for a particular purpose.

5 Submissions

5.1 We are always looking to improve our software, products, and services. We welcome your ideas, suggestions, and comments for improvements, or new products or services. We accept all unsolicited ideas, suggestions, and feedback solely on an unrestricted basis, meaning that we are not limited in how we utilize, implement, or commercialize the ideas, suggestions, or feedback. Our acceptance of your voluntarily submitted ideas, suggestions, or feedback is not an acknowledgment or admission that anything in the idea, suggestion, or feedback is original to you. Unless we have agreed otherwise in writing prior to your submission, you understand that we own all rights to any improvement(s) or new product(s) we make, whether or not they incorporate or appear to incorporate (in whole or in part) any idea, feedback or suggestion you have provided. You agree to relinquish and/or assign any right, title, or interest in such a suggestion that you might otherwise retain. You agree that our review and consideration of your idea, suggestion, or feedback, and/or our implementation or development thereof (in whole or part), as well as your access or continued access to the software, product, or service, are adequate compensation for your assignment thereof. Do not submit any ideas, suggestions, or comments unless you understand and accept the foregoing.

6 Posting of information

6.1 Except for any personal information we may collect from you which is governed by our privacy policy (click here to view the Privacy Policy), any communication or material you post or transmit to us or the Site is, and will be treated as, non-confidential and non-proprietary. By transmitting or posting any communication or material, you agree that we and any of our affiliates may use your communication for any purpose, including reproduction, transmission, publication, broadcast, and posting. Although we reserve the right to monitor or review discussions, chats, postings, transmissions, bulletin boards and the like on the Site from time to time, we are under no obligation to do so and assume no responsibility or liability arising from any content posted on any of these functionalities nor for any error, omission, infringement, defamatory statement, obscenity, or inaccuracy contained in any such information on such functionalities. We shall have the right at any time and for any reason to remove any communication or material posted on the Site. 

7 Disclaimers

7.1 While we use reasonable efforts to include accurate and up-to-date information on the Site, we do not represent, warrant or promise (whether express or implied) that any information is or remains accurate, complete and up to date, or fit or suitable for any purpose. Any reliance you place on the information on the Site is at your own risk. Nothing in these terms and conditions shall operate to prejudice any mandatory statutory requirement or your statutory rights. 

7.2 Content on the Site is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites, which may be of interest. It does not constitute technical, financial, legal advice or any other type of advice and should not be relied on for any purposes. 

8 Hyperlinks and third party sites

8.1 We may provide various links to external sites that provide useful resources, products, or services that we believe may be useful to you, valuable for your business, or just worth exploring. In some cases, we may recommend a product or service, while in other cases we may merely suggest that you check it out or consider whether that product or service is useful for you.

8.2 Sometimes we’ll provide hyperlinks (or “links”) that will direct you to or connect you with other websites that are not related to the Sites.

8.3 Where such websites are third-party owned and operated, they are not prepared by, offered by, or controlled by us. We are not responsible in any way for the quality, content, nature, applicability, or reliability of third-party sites accessible by hyperlink from the Sites. If you choose to leave our Sites you should be aware that our Terms of Service, Privacy Policy, and other policies no longer apply.

8.4 You should review the applicable terms and policies, including privacy and data gathering practices, of whatever site you go to, whether or not you followed a link from one of our Sites to get there.

8.5 Unless we say otherwise, our decision to provide links to external or third-party sites does not necessarily imply affiliation, endorsement, or adoption of those sites, any information contained therein, or any products or services offered on the sites. We do not and cannot guarantee that the information or other material linked is accurate, current, or available. You understand that we assume no responsibility or liability for any external links or any content on such third-party sites, and you agree that we are not responsible whatsoever for any actions you take there, including any purchases. We likewise make no claims regarding and accept no responsibility for third-party sites that link to our Sites.

8.6 Even where we expressly endorse a product or service (which endorsement may be based on the personal or professional opinion of one or more persons), you understand that our position or opinion on the product or service is based on those factors we have considered and that we do not have the ability to evaluate or opine on the quality, price, advisability, suitability, need, or satisfaction that you may experience with such products or services. You should always do your own due diligence on any product or service prior to purchasing, to determine if it is right for you, whether or not we recommend it.

9 Warranties and limitation of liability

9.1 You agree that your use of the Site is on an 'as is' and 'as available' basis. Consequently we make no representations, warranties, conditions or other terms (whether express or implied) in relation to the provision of the Site, including without limitation as to completeness, accuracy and currency or any content and information on the Site, or as to satisfactory quality, or fitness for particular purpose. 

9.2 To the maximum extent permitted by applicable law, we exclude all liability (whether arising in contract, tort, breach of statutory duty or otherwise) which we may otherwise have to you as a result of:

9.2.1 any error or inaccuracies in any information or material within or relating to the Site;

9.2.2 the unavailability of the Site for whatsoever reason; and 

9.2.3 any representation or statement made on the Site.

9.3 Under no circumstances shall we be liable to you for any loss or damage suffered (including without limitation direct or indirect losses) arising from your use of, or reliance on, the Site (including the downloading or any software, program or information). 

9.4 We do not exclude or limit our liability for death or personal injury arising from our negligence, for any fraudulent misrepresentation made by us on the Site or for any other statutory rights which are not capable of being excluded.

10 Indemnity

10.1 You agree to be held accountable for your behaviour on the vsource Webinar and/or Site.

10.2 You agree to only post information or comments on, or contribute to the vsource Webinar and/or Sites that you own or have proper rights to publish or post. You may not publish or post and agree not to publish or post any proprietary or confidential information, trade secrets, insider information, or similar information on the Sites or vsource Webinar, or through the use of the products or services offered through the Sites and/or the vsource Webinar. If you are not the copyright owner of any image or other information or do not have permission from the copyright owner, you agree not to publish or post that image or information on the Sites and will indemnify us for any harm caused to us by your actions. You agree not to promote any goods or services that infringe another person’s trademarks using the vsource Webinar and/or Sites or via the software, products, or services offered through the vsource Webinar and/or Sites.

10.3 To ensure we are not held responsible for your actions, you agree to indemnify and hold harmless vsource and its subsidiaries, officers, owners, directors, employees, agents, and suppliers from any claim, action, demand, loss, or damages (including attorneys' fees) made or incurred by any third party arising out of and/or relating to your use of the vsource Webinar and/or Sites, the products or services, your violation of our Terms of Service, and/or your violation of any rights of a third party.

11 General

11.1 The vsource Webinar and this Site is controlled and operated by vsource from its headquarters in Ireland. Because the Webinar and the Site are respectively hosted on the worldwide web, access may be available in other countries. We are happy to make the vsource Webinar and/or Content, software, products, and/or services available to people in any country where legal to do so. And while we are not currently aware of any country that bans information of this type, nor specifically the information we provide, we make no representation that materials on the vsource Webinar and/or Sites are appropriate or legal for use in any locations outside of Ireland. The laws regarding the use of webinars and the dissemination of privately produced video via the Internet may vary in different countries. If you have access to the vsource Webinar from a location outside of Ireland, you and you alone are responsible for compliance with all applicable laws of your jurisdiction. Accessing the vsource Webinar from any country where the contents are deemed illegal or where they are contrary to regulations is prohibited and definitely not recommended by us. If you choose to access the Sites from other locations, you do so on your own initiative and at your own risk. You are responsible for compliance with local laws and/or the consequences of violating such laws or regulations.

11.2 Your continued access or use of the vsource Webinar is your acceptance of the foregoing EULA in their entirety.

11.3 We reserve the right to vary these terms and conditions from time to time without notifying you. By continuing to use and access the Site you agree to be bound by any variation made by us. It is your responsibility to check these terms and conditions from time to time to verify such variations. 

11.4 These terms and conditions contains the entire understanding and agreement between us and you in relation to your use of the Site and supersedes and replaces any representation, statement or other communication (whether written or otherwise) made by you or us which is not contained herein.

11.5 Should any part of these terms and conditions for any reason be declared invalid or unenforceable by a court of a competent jurisdiction, it shall be deemed to be deleted without affecting the remaining provisions. 

11.6 These terms and conditions are governed and construed in accordance with the laws of Ireland and you consent to the exclusive jurisdiction of the courts of Ireland. 

 Last Updated: 09.10.2020